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Frequently Asked Questions
How can I contact Lady Shop’s customer service?
Our customer service team is available to assist you via email. You can reach out to us at support@lady.shop or visit our Contact Us page.
Do you have a loyalty program for customers?
Yes, Lady Shop offers a loyalty program where you can earn points with every purchase and redeem them for discounts on future orders. Sign up and start earning rewards today!
How do I apply a discount code to my order?
To use a discount code, simply enter it in the “Discount Code” box during checkout and click “Apply.” Your total will be updated to reflect the discount.
How to change your shipping address during checkout?
If you need to update your shipping address during checkout, you can click on the “Edit” option in the shipping details section before completing your order. If you have already placed the order, please contact our customer support immediately: support@lady.shop
Can I cancel or modify my order after placing it?
If you need to cancel or make changes to your order, please reach out to our customer support team as soon as possible. We can modify your order if it hasn’t been processed yet. Contact our support here .
